The warranty is an important part of your purchase. We believe you should consider CC as your source is because we service what we sell. Custom-Cal has the inherent expertise to quickly recognize equipment faults for efficient repair. If your unit is Beyond Economical Repair, we can recommend cost effective replacement alternatives. Our calibration laboratories utilize standards traceable to NIST. Custom-Cal is certified and 17025 accredited. What is NIST traceability and why is it important? The NIST (National Institute of Standards and Technology) defines traceability as the "property of the result of a measurement or the value of a standard whereby it can be related to stated references, usually national or international standards, through an unbroken chain of comparisons all having stated uncertainties." (International Vocabulary of Basic and General Terms in Metrology (VIM), BIPM, IEC, IFCC, ISO, IUPAC, IUPAP, OIML, 2nd ed., 1993, definition 6.10) Custom-Cal carries a wide array of standards that have been calibrated to NIST standards. The key parameters have been verified and uncertainties noted. We have a 'chain' of traceability back to NIST standards with known uncertainties in those measurements. This is what gives you the peace of mind to know that your equipment is accurately measuring test parameters and that your customer is guaranteed accurate performance data. |
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